Documentation
Free
Audit Log
Complete audit trail of all staff actions in Knytly with timestamps, actor, and detailed change records.
What gets logged
Every change made through the Knytly dashboard or bot is logged — ticket actions, moderation actions, settings changes, staff group edits, billing changes. The actor, timestamp, and before/after values are all recorded.
Retention by plan
Free: 30 days. Pro: 1 year. Pro+: unlimited. Logs are searchable by actor, action type, and date range.
Export
Export the audit log as CSV for compliance records or incident reviews. Export includes all fields in machine-readable format.
Illustration coming soon